Welcome
Everything you need to know, all in one place. This Info Pack covers the essential details to help you get ready for your course — from survey reminders and travel details, to insurance tips and a packing list.
Your Course
L1 Instructor Course
Location
Banff, AB, Canada
Duration
4 Weeks
Date
03 Jan – 31 Jan 2027
Thanks for joining us – you’re locked in for the ride of a lifetime. You won’t just level up your skiing or snowboarding — you’ll train hard, push your limits, and walk away with a qualification to back it up. Along the way, you’ll meet an incredible mix of people from around the world and form a crew of lifelong mates.
To help you get ready, we’ve pulled together this page with everything you need to know — from travel logistics to gear tips and more.
Got a question that’s not covered? Fire us an email at snowsupport@nonstopsnow.com — we’re here to help.
Check out the SkiBig3 snow cams
Your Course Package
On Snow
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CoachingYour coaching will be delivered by our team of super passionate and experienced ski pros who will ensure your time in Canada is full of learning, progression and fun.
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4 Week Lift PassSkiBig3 pass. Valid at Mount Norquay, Sunshine Village & Lake Louise ski resorts
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Level 1 CSIA or CASI Exam FeeEntry and fees for the CSIA/CASI Level 1
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Lift Queue Priority (during lessons)
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Video Analysis
Accommodation & Meals
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Accommodation for duration of the courseSee accommodation tab for more detail
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5 breakfasts per weekOur buffet includes a selection of hot & cold items. Including cereals, porridge, toast, bagels, fresh fruit, yogurt, tea, coffee & juices.
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4 dinners per weekA hearty, homecooked, main course plus dessert or starter (alternating nights).
Travel
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Airport TransfersSet pick up and drop off on start and end date at Calgary Airport. See Travel section for more details
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Resort TransportDaily shuttle to and from each resort
Other
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HostingOur hosts will ensure your course runs smoothly and that your time in Banff is one to remember.
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Access to our MORE programA handpicked selection of favourite winter activities and experiences, from wildlife talks to avalanche training.
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Weekly Tech SessionsThese include sessions like stretching workshops or learning how to tune your own skis/snowboards
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Weekly SocialsThese include things like hikes and bonfire parties. Many of these are free but occasionally there is a small cost for an activity.
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Store Discounts & OffersExclusive discounts and offers at select local stores
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1% For The PlanetWe donate 1% of revenue to support environmental non-profits
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Not Included
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FlightsSee the travel section for advice on how to book flights that align with our transfers
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InsuranceSee the insurance section for more information about the insurance cover that you need
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Ski/Snowboard EquipmentAverage cost $1600. See the equipment section for more advice on what you need
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Lunches and Non-Inclusive Meals
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Spending MoneyThis will vary hugely from person to person but $300 per week would enable you to live very comfortably.
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Damage DepositPlease note that there is a $200 (CAD) cash or card damage deposit due at check in. You will get this money back when you check out at the end of your stay pending no damage. You will need a physical bank card to do this (the hotel cannot do tap from phone)
Irwin's Mountain Inn
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AboutLocated on Banff Avenue, just a few minutes walk from all the shops, bars & restaurants, this hotel is the ideal location for your stay in Banff.
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Twin RoomComfortable bedrooms with two double beds and a private en-suite bathroom — perfect for sharing
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Private RoomYour own space with one or two double beds and an en-suite bathroom, offering privacy and comfort without sharing
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El ToroThis is the restaurant attached to Irwin's and where you will have your included meals
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Common RoomThis is exclusively for Nonstoppers. It's a place to hang out with your course mates and reflect on the awesome day you've just had on snow. It's also where tech sessions and other activities will take place
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Fitness CentreGuests have access to a small workout area, ideal for a workout.
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Laundry FacilitiesThe hotel has coin-operated machines available for guests
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Hot Tub & Sauna
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Ski Lockers
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WifiFree Wifi is available throughout the hotel
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Swimming Pool Access5 days a week, you will also have the use of an indoor swimming pool at a neighbouring, partner hotel.
Room Amenities
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Fridge
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Coffee Maker
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Hairdryer
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TowelsWe recommend you bring your own towel for when you are using the hot tub/sauna and also the public pools or the facilities at other hotels.
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Regular Housekeeping
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TV
Connect With Us
For any questions
snowsupport@nonstopsnow.comSurveys
Post Booking Survey
Our post-booking survey provides us with information on you and your ski/snowboard experience. This helps us to select the right roommate and place you in the best-fitting ski group. If you haven't already, please complete this survey as soon as you can.
Complete SurveyTravel Survey
It’s important that we know when and how you are arriving and departing. We run transfers on set days at set times. Please ensure that your flight aligns with these times or that you’re able to arrange other means of getting to and from the resort.
Complete SurveyInsurance
You must have insurance for your trip. Helpful info can be found in our Insurance Guide. Once you've purchased your policy, please forward the policy PDF to snowsupport@nonstopsnow.com, so that we can assist in an emergency.
Read Insurance GuideNonstop Waiver
Waivers are standard practice in North America. As per our Ts+Cs, we are unable to deliver our courses to anyone who has not signed one. Please be reassured that we take our duty of care extremely seriously and don't see the waiver as a way out.
Complete WaiverSkiBig3 Pass Waiver
Like Nonstop, SkiBig3 also require a waiver to be signed in order to issue your ski pass
Complete WaiverSkiBig3 Snow School Waiver
The 2nd waiver required by SkiBig3 is for participation in lessons
Complete WaiverOptional Extras
Explore the Optional Extras you can add to your trip.
Travel and Visas
The earlier you organise your travel, the better. Flights are typically cheaper when booked in advance, and getting everything sorted means you can relax and start getting excited for your trip.
Follow these steps:
Step 1: Book any trip extensions — such as additional accommodation or courses. See Optional Extras for details.
Step 2: Read our Banff Travel Guide, which includes info on travel options and airport transfers.
Step 3: Finalise your travel dates and book your flights.
Step 4: Complete our Travel Survey to let us know your plans. You’ll need your Booking ID, which you can find in your confirmation email.
Where do I fly to?
How long is the transfer?
Do I need a visa?
Insurance
Having the right travel and snowsports insurance is essential for your trip — make sure you’re fully covered. You are responsible for purchasing a policy that suits your needs. Be sure to read the policy wording carefully to confirm it includes everything required for your course and travel plans.
If you’re travelling from overseas, you’ll need comprehensive travel insurance that includes winter sports. If you’re based in North America, look for a policy that covers trip curtailment, loss or theft of valuables, and medical expenses.
We’ve put together an Insurance Guide to help you find the right cover. Once you’ve arranged your insurance, please email a copy of your policy to snowsupport@nonstopsnow.com so we can keep it on file in case of emergency.
Do I need Insurance
What do I need to be covered for?
I'm coming from North America and have healthcare, I don't think I need insurance?
Equipment
Packing for life in the mountains can feel overwhelming — especially when you want to be prepared without overloading your luggage. But don’t worry — we’re here to help. And once you arrive, you’ll quickly figure out what works best to keep you warm, dry, and comfortable, both on the slopes and around town.
To help you get started, we’ve put together a full gear checklist with practical tips in our Equipment Guide — plus a snapshot of the essentials below, whether you’re bringing your own kit or planning to buy in resort.
Some additional information from Anna, your lead instructor:
Skis – width mid 70’s to mid 80’s. Strongly discourage going anything wider than 88 mm for Banff. Too wide, will be difficult to manage on piste between snow falls. Gender specific skis are good if they are sandwich construction and any skis that are cap construction should be avoided. Twin tips and centre mounted skis should also be avoided, but could be purchased as a second pair.
Poles – avoid spending too much money on ski poles. Many clients end of breaking poles or having then damaged on the bus.
Boots – stiffness between 95 and 120 flex. They should be checked properly by a boot fitter and will be much tighter than a boot that is from a rental shop.
Boot heaters and dryers are good investments.
Boot covers are good investments.
Socks – two to three pairs will be needed. Look for socks that have a wool blend. Heated socks are a good investment. Keeping socks clean and dry is a necessity. Ski/snowboard boots and socks should never been worn on the bus to the resort. They will get wet during the trip and then your feet will freeze. Compression socks are good to wear to and from the resort, it makes your boots more comfortable to put on in the morning.
Dressing for skiing in Canada is much different than skiing in other parts of the world. It can be much colder and at times, we could be moving more slowly than when people are free skiing on holiday. Prepare to wear more layers than you normally have in the past.
Jackets/ Clothing – avoid clothing made out of soft shell material and instead look for a Gortex type fabric that is more wind and water proof. Ensure that you can zip your jacket all the way up. Strongly suggest purchasing a down undercoat that can be worn under the regular ski jacket for very cold days. Also suggest base layers made out of merino wool and a good fleece layer is useful. A good wool beanie is a must for wearing to and from the resort and walking in town.
Mitts are warmer than gloves and leather is better for warmth and durability.
A lightweight, warm and comfortable winter boot is a sensible option for wearing on the bus and walk king in town.
A good backpack is needed for packing lunch, water, sunscreen, extra socks and layers. The pack won’t be worn during the day, but we do ski out of the resort at the end of the day, so it has to be comfortable to wear skiing or boarding. Other good items are a water bottle, and a thermos for tea, coffee or soup.
Helmet – find a comfortable helmet that fits head well. Look for the “MIPS” fitting system for safer helmet. Goggles should fit well with helmet for better function. Good quality goggles are worth the money and will fog or ice up less than a less expensive pair. Drying out goggles after a day of skiing also helps with fogging or icing up. It may be too cold to wear sunglasses most days, but are good to have for spring days.
A reusable water bottle & thermos. Over the last few seasons we have really made a conscious effort to reduce the use of plastic. We no longer provide disposable cups etc. in the common room, so please bring your own reusable items.
On the first day of your course, we also run an equipment session to help you get set up. The stores in Banff will be ready to kit you out with anything you need, so there’s no pressure to buy everything before you arrive. When it comes to skis, snowboards, and boots, it often makes the most sense to buy in resort — you’ll get expert advice and the chance to try before you commit.
Ski / Snowboard Kit
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Skis + Bindings + Poles / Snowboard + Bindings
Go for a performance or all-mountain ski or board that leans toward precision — something responsive to support technique development across varied terrain -
Ski Boots / Snowboard Boots
Professionally-fitted boots are a priority for both comfort and performance -
Goggles
An interchangeable lens system is advised — covering low light, cloud, and bright conditions -
Helmet
A must for safety — warm, lightweight, and designed to protect against impacts. Check goggle compatibility for a secure, comfortable fit. -
Backpack
For carrying extra layers, gear, snacks, or anything you need on the mountain
Slope Apparel
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Base Layers
Merino wool base layers are ideal — warm, breathable, and naturally odour-resistant -
Mid Layer
A light fleece or synthetic layer worn over your base for added warmth -
Insulating Layer
A thicker fleece or down puffy — essential for cold days and layering versatility -
Ski Jacket / Shell
A waterproof, breathable outer layer to keep you dry and protected from the elements -
Ski Pants
Waterproof and breathable pants designed for snow, wind, and durability on the mountain -
Ski Socks
Three or four pairs. Go for well-fitting, thinner socks — better than thick, bulky ones. A merino wool–synthetic blend is ideal for warmth and breathability. -
Mitts / Gloves
Two pairs are optimal in case one gets wet or goes missing. Mitts are warmer than gloves, but having both gives you flexibility for changing conditions. -
Liner Gloves
Thin, lightweight gloves for extra warmth — touchscreen-compatible fingertips make them great for using your phone without freezing your hands -
Neck Tube
A versatile, breathable fabric tube essential for cold, windy, or snowy days — great for neck and face protection on the mountain -
Hat / Beanie
Essential for keeping your head warm off the slopes — choose something stylish and snug
For a full list of equipment visit our Equipment Guide:
View Equipment